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Conflict Resolution is the process of finding peaceful
solutions to problems.
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Conflict resolution involves both decision-making and problem-solving
techniques to handle, manage, settle or resolve conflict situations.
It is important to understand the needs of all parties involved
in order to try to come up with a reasonable and fair solution to
the conflict.
Peace-building has become an area of major concern for the international
community as well as the need to resolve conflicts peacefully. Through
communication and compromise, the international community is trying
to reduce the amount of violence and fighting both between countries,
as well as within. The idea of using compromise and peaceful agreements
to settle internal conflicts has received a lot of support from
experts in the field of peace-building.
Conflict resolution has a goal of fulfilling the wishes of all
parties, but to what extent this happens depends upon the type of
dispute. Conflicts can range from mild disagreements to serious
disputes, to deep-rooted clashes, to violent fighting. The intensity
of the conflict, combined with the reasons for its existence often
make coming to an agreeable solution difficult. Adding to the difficulty
of resolving conflict situations are the cultural differences that
sometimes exist between the various parties. Cultural differences
can lead to misunderstandings which, in turn, may make disagreements
harder to resolve.
When conflicts become hard to resolve, third-party mediators or
“outsiders”, will often be called in to help. Mediators,
like the United Nations, help all parties with the ability to communicate
with one another and to come up with a creative solution.
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